FAQ: Client Information

Where can I find client account values?

Client account values can be found in the main navigation by clicking Client Account Access. You must be logged in to access your client's accounts.

How can I change a client’s mailing address?

Complete the Non-Financial Change form and mail or fax to one of the contacts below.

Mailing Address:
Security Benefit
One Security Benefit Place
Topeka, KS 66636

Overnight Mailing Address:
Security Benefit
Mail Zone 497
One Security Benefit Place
Topeka, KS 66636-0001

Fax:
785.368.1772

How do I change a client’s beneficiary information?

Complete the Non-Financial Change form and mail or fax to one of the contacts below.

Mailing Address:
Security Benefit
One Security Benefit Place
Topeka, KS 66636

Overnight Mailing Address:
Security Benefit
Mail Zone 497
One Security Benefit Place
Topeka, KS 66636-0001

Fax:
785.368.1772

How do I track my pending business?

Once logged in, pending business can be found by clicking Client Account Access in the main navigation. From this area of the website you can track all pending cases as well as access much more client information.

Where can I access my client’s annual statements?

Annual statements can be found by clicking Client Account Access in the main navigation.